When to Refer

For many children, Mrs. Claus represents warmth, safety, comfort, and nurturing care during difficult moments. Her familiar presence can help create emotional connection, reduce fear, and provide gentle reassurance during times of crisis, grief, illness, or trauma.

School Counselors Social Workers Child Life Specialists Hospice Teams Hospitals Fire & EMS Pediatric Practices Community Organizations Faith-Based Care Teams

After You Refer

Referral is reviewed promptly Family needs are assessed Appropriate emotional support services are coordinated Comfort items or memory support may be delivered Follow-up communication occurs when appropriate